Imprint Data Protection

Plössnig Reisen GmbH & Co KG

According to § 5 para. 1 of the Austrian eCommerce Act (ECG) and § 24 Media Act, we hereby announce ourselves as the operator of this website:


Plössnig Reisen GmbH & Co KG

Wörtherstrasse 44
5661 Rauris
Tel: +43 (0) 6544 6444
Fax: +43 (0) 6544 6208
Email: info@ploessnig-reisen.at

Company name: Plössnig Reisen GmbH & Co KG

Managing Director: Andreas Plössnig

Self-chosen company name: operation of taxi, coach and travel agency

Supervisory authority : district authority Zell am See

Member of the Salzburg Chamber of Commerce

Section: Bus, Aviation and Shipping; transport business with passenger cars; travel agencies

Company registration number: 479034m

UID: ATU72715314

Package Travel Act: You can find details on Plössnig Reisen GmbH & Co KG’s travel service authorization on the website under GISA number 18766080


Concept, screen design & technical implementation

pinzweb.at GmbH & Co KG
Raiffeisenstrasse 4 (ground floor)
A-5671 Bruck an der Grossglocknerstrasse
Tel.: +43 6545 20340
Fax: +43 6545 20340-1
Web: www.pinzweb.at
Email: office@pinzweb.at


Content of the online offer

Plössnig Reisen GmbH & Co KG assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against Plössnig Reisen GmbH & Co KG, which relate to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are excluded in principle, provided that Plössnig Reisen GmbH & Co KG there is no demonstrable intentional or grossly negligent fault. All offers are non-binding. Plössnig Reisen GmbH & Co KG expressly reserves the right to change, supplement or delete parts of the pages or the entire offer or to temporarily or permanently cease publication without prior notice.


References and links

In the case of direct or indirect references to external websites, so-called “links”, which are outside the area of responsibility of Plössnig Reisen GmbH & Co KG, a liability obligation would only come into effect if Plössnig Reisen GmbH & Co KG was aware of the content and it would be technically possible and reasonable to prevent use in the event of illegal content. Plössnig Reisen GmbH & Co KG hereby expressly declares that the corresponding linked pages were free of illegal content at the time the link was created. Plössnig Reisen GmbH & Co KG has no influence on the current and future design, the content or the authorship of the linked pages. Plössnig Reisen GmbH & Co KG therefore hereby expressly distances itself from all content on all linked or connected pages that were changed after the link was created. This statement applies to all links and references set within our own website as well as to third-party entries in services set up by the company, such as guest books, discussion forums, mailing lists and the like. The provider of the page to which reference is made is solely liable for illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of such information, not the person who merely refers to the respective publication via links.


Copyright and Trademark Law

Photo credits : Plössnig Reisen GmbH & Co KG, www.narzissenfest.at/Stephan Pelizzari,
Koenigssee – www.berchtesgadener-land.com
Salzkammergut – www.gosau.org
Tyrolean landscape – www.aeiou.at
Ice giant world – www.amadehotel.at
Kaprun reservoir – www.kaprunerhof.at
Krimml Waterfalls – austria-forum.org
Hochtor – www.andrea-und-andy.at
Grossglockner – www.climbandhike.com
Salzburg – www.bacher-reisen.at
Venice – www.thomas-effinger.com
Dolomites – www.hotelsteger-dellai.com
Fotolia – http://de.fotolia.com/

Image rights to the photos of the members are owned by the respective companies themselves.

Plössnig Reisen GmbH & Co KG endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts it has created itself or to use license-free graphics, sound documents, video sequences and texts . All brands and trademarks mentioned within the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the property rights of the respective registered owner. The conclusion that trademarks are not protected by the rights of third parties should not be drawn solely on the basis of the mere mention! The copyright for published objects created by Plössnig Reisen GmbH & Co KG itself remains solely with the owner of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of Plössnig Reisen GmbH & Co KG.


Copyright/Liability

With regard to the technical properties of the Internet, no guarantee can be given for the authenticity, correctness and completeness of the information made available on the Internet. There is also no guarantee for the availability or operation of the website in question and its content. Any liability for direct, indirect or other damages, regardless of their causes, arising from the use or unavailability of the data and information on this website is excluded to the extent legally permissible. The content of this website is protected by copyright. The information is for personal use only. Any further use, in particular storage in databases, duplication and any form of commercial use as well as disclosure to third parties, even in parts or in revised form, is prohibited without the consent of the respective organization. Any integration of individual pages of our offer into external frames is prohibited.


Others

If parts or individual formulations of this text do not, no longer or not completely correspond to the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google’s behalf. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If you do not want us to analyze your IP address, language setting, end device, etc., we recommend using the Google Analytics browser add-on to deactivate Google Analytics. The browser add-on for deactivating Google Analytics gives you more control over which data is collected by Google Analytics on the websites you visit. The add-on tells the Google Analytics JavaScript (ga.js) that no information about the website visit should be sent to Google Analytics.

If you want to use this feature, download and install the add-on for your current web browser. The Google Analytics opt-out browser add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox Apple Safari and Opera.

Download
https://tools.google.com/dlpage/gaoptout?hl=de%20verlinkt%20werden


Privacy Policy for Use of ShareThis

This website uses plugins from the ShareThis bookmarking service provided by ShareThis Inc. (“ShareThis”), 250 Cambridge Avenue, Palo Alto, CA 94306, USA. When you visit our website, ShareThis is informed of your IP address and that you have visited the Plössnig Reisen GmbH & Co KG website with this IP address. With the help of the ShareThis plugin, users can bookmark websites available on the Internet and share or post links to corresponding websites on social networks such as Twitter, Facebook, Xing or Google+ or recommend the content there. If a website visitor uses one of these functions and is also online with the corresponding service (e.g. Twitter, Facebook or Google+), then the visit to our website will be assigned to the respective user. Further information on data collection, evaluation and processing of your data by ShareThis and your related rights can be found in ShareThis’s data protection declaration at http://www.sharethis.com/legal/privacy/.


Privacy & Cookies

Data protection declaration according to the Telecommunications Act (TKG) and the Data Protection Act (DSG)


data processing

Personal data that you have transmitted to us via a website or email will only be processed for correspondence with you and only for the purpose for which you have made your data available to us. The data provided will only be forwarded to the responsible department in the company.

We assure you that your personal data will not be passed on to third parties, unless this is required by law.


data storage

The data provided to us will only be stored until the purpose for which it was entrusted to us has been fulfilled. If statutory retention periods are to be observed, these are observed.

If you no longer agree to the storage of your personal data, we will delete the stored data on your instruction. If your personal data has changed, we will correct it according to your information.


Changing cookie settings

In your browser settings (e.g. Internet Explorer, Safari, Firefox, Chrome) you can specify which cookies you want to allow or reject. Exactly where you find these settings depends on your browser. You can find the corresponding settings with the help function of your browser.


Online Dispute Resolution

The EU regulation on online dispute resolution in consumer matters (No. 524/2013) has been in force since January 9th, 2016. Disputes between consumers and dealers in connection with online sales contracts or online service contracts can be settled via the following online platform. http://ec.europa.eu/consumers/odr/


The security of your data is important to us. We only use them for the intended purpose and only pass them on to third parties if they contribute to the fulfillment of the purpose on our express order. According to the EU General Data Protection Regulation (GDPR) and the Federal Law Gazette 2017/120 ( LINK ) of the Republic of Austria with final effect from May 25, 2018, users have the right to request information about the personal data that we have stored about them free of charge . In addition, every customer or user has the right to correct incorrect data, blocking and deletion of their personal data at any time, provided that there is no legal obligation to retain or report it.

TERMS OF SERVICE

By accepting the offer, you confirm that you have read and accepted our current General Terms and Conditions (GTC). The GTC for consumers and companies can be viewed here or can be sent by e-mail on request.

General Terms and Conditions for Bus Companies – for consumers

  1. Validity of the GTC

These General Terms and Conditions (GTC) apply to legal transactions between Plössnig Reisen GmbH & Co KG and customers who are consumers.

  1. Offers and conclusion of the contract
    • Our offers are non-binding and subject to change.
    • If the customer receives a confirmation of receipt for his order, this does not constitute acceptance of his order by us. The contract shall only be deemed to have been concluded upon receipt of an order confirmation from us.
    • The customer is obliged to inform us when placing the order if there is a safety risk to property and persons on the route to be traveled or at the place of arrival (so-called risk trips) and he knows or should know this. Such high-risk journeys include, for example, journeys to high-risk or high-security matches at sporting events (e.g. soccer derbies) or journeys to demonstrations. If, contrary to his obligation, the customer does not inform us of the existence of a risk journey before the contract is concluded and we only become aware of this after the contract has been concluded, we are entitled to withdraw from the contract. In this case, we are entitled to charge the costs specified in point 5.2. The customer shall be entitled to cancel the trip at the cancellation fee stated above and a processing fee of € 100.00, whereby the decisive time for the calculation of the cancellation fee is the time at which we become aware of the risk trip. The right of the customer to demand a judicial reduction of the cancellation fee in this case in accordance with § 7 KschG and/or in accordance with 1336 para. 2 ABGB remains unaffected.
    • If the customer has fulfilled his obligation to provide information in accordance with point 2.3. (sentence 1) and if we only become aware of the fact that it is a risk trip after the contract has been concluded, we are entitled to withdraw from the contract without any claim to remuneration.
  1. Contract content and service provision
    • The content of the contract is the transportation service as agreed with the customer.
    • Insofar as the contract contains departure and arrival times, these are only to be understood as approximate information based on time estimates. The actual travel time always depends on the specific circumstances (traffic volume, accidents, traffic jams, etc.).
    • We reserve the right to select the vehicle within the ordered vehicle category and size. The use of a larger vehicle than ordered is always permitted. In this case, the fee is calculated according to the vehicle category and size ordered.
    • The customer is advised that the availability of a vehicle’s equipment may be limited due to certain weather conditions (e.g. the toilet facilities cannot be used at low temperatures).
    • Unless otherwise agreed, the driver is responsible for selecting the route. The driver is entitled to deviate from any specified route if this is necessary or possibly sensible for safety reasons or for traffic-related reasons such as traffic jams, roadworks and the like.
    • The customer undertakes to demand transportation services from the driver only to the extent that this is compatible with the relevant statutory provisions (e.g. legally mandatory driving breaks, rest periods, etc.). The driver is entitled and obliged to refuse certain transportation services for precisely these reasons.
    • The vehicle may only be occupied by the number of passengers for which it is authorized. The driver is entitled and obliged to refuse transportation services if the maximum number of passengers is exceeded.
  1. Remuneration
    • The agreed fee covers the transportation service agreed with the customer. Unless otherwise agreed, this fee only includes the expenses and cash outlays associated with the operation of the vehicle. All expenses and cash outlays not related to the operation of the vehicle (e.g. road tolls, ferry fees, parking fees, road and other taxes) are not included in this fee and must be reimbursed to us by the customer in addition.
    • Additional services not included in the agreed transportation service, which the customer orders additionally during the provision of the transportation service (e.g. the use of certain longer routes, the use of additional stopovers), shall be invoiced separately. Insofar as the agreed transport service is based on a specific agreed price calculation basis (e.g. price per kilometer driven or price per hour), the additional services shall be charged on the basis of this price calculation basis, otherwise we shall be entitled to a fee of € 90.00 plus VAT per hour commenced for additional services. Value added tax.
    • The driver’s accommodation must be organized and provided by the customer at his own expense. If this is not done, we shall be entitled to charge the customer for the expenses incurred in this respect in the amount of a reasonable (3-star accommodation[1]/breakfast) at the destination or place of stopover.
    • All fees as well as expenses and cash outlays are due without deduction within 10 days of invoicing.
    • Offsetting against our claims with counterclaims of the customer is excluded unless we are insolvent, the customer’s counterclaim is legally related to his liability to us, has been established by a court or has been recognized by us.
    • In the event that the customer has not booked the entire vehicle (and driver) for himself, but only one or more seats in a vehicle (which is also used by other customers), the above provisions on the fee, which relate to the entire vehicle (such as road tolls), shall apply pro rata according to the number of seats booked.
  1. Cancellation of the transportation service
    • The customer is entitled to cancel the transportation service.
    • If the customer cancels the transportation service, he must reimburse the costs actually incurred by us, but in any case at least a processing fee of € 100.00. In addition, a cancellation fee in the following amount (percentage of the agreed fee) must be paid:

before the 30th working day before the start of the transportation service

storno-free

up to 30 working days before the start of the transportation service

10%

from 29 to 20 working days before the start of the transportation service

25%

from the 19th to the 10th working day before the start of the transportation service

50%

from the 9th to the 4th working day before the start of the transportation service

65%

from the 3rd to the last working day before the start of the transportation service

80%

on the day of commencement of the transportation service or a Sunday or public holiday immediately preceding it

100%

  1. Passenger behavior
    • The customer is responsible for his/her conduct and the conduct of his/her passengers during transportation.
    • The customer and his passengers are advised that the provisions and rules contained in §§ 21 and 22 of the Operating Regulations for Non-Scheduled Passenger Transport – BO 1994 (available at: https://www.ris.bka.gv.at) apply to transportation. The driver is entitled to exclude passengers from transportation if this is provided for in §§ 21 and 22 of the operating regulations for non-scheduled passenger transport – BO 1994.
    • In the event of such exclusion from transportation, there is no entitlement to (partial) reimbursement of the fare or to return transportation of the passenger concerned.
    • We are not liable for claims from passengers who do not arrive on time at the departure time announced by the driver or tour guide during stopovers, or for claims from passengers who cannot be transported because they do not have the required personal documents (passport, visa, etc.) with them. This does not apply if we have culpably caused such claims by passengers.
    • The seat belts fitted in the vehicle must be used in accordance with the regulations while driving. Seats in the vehicle may only be left for short periods. In this case, the passenger is obliged to ensure that he or she has a firm footing in order to be prepared for any abrupt steering and braking maneuvers that may be necessary.
    • In vehicles equipped with media playback systems, any playback of media content protected by copyright (films, music, etc.) (not exclusively arranged by us) is the sole responsibility of the customer (concerned). The customer shall indemnify and hold us harmless against all claims asserted by third parties in this regard.
    • The customer is also liable for damage and soiling to the vehicle culpably caused by him and his passengers, including any loss of earnings due to downtime caused by cleaning or repairing the vehicle.
  1. Luggage
    • Hand luggage and baggage must be packed in such a way that its contents are protected against loss, deterioration or damage. The owner’s name and address must be permanently affixed to the luggage.
    • Passengers are responsible for loading and unloading their own luggage. There is no entitlement to luggage being loaded by the driver or other bus personnel.
    • Luggage can only be carried within the available cargo space. Bulky or other unusual items of baggage may be excluded from carriage. Dangerous substances and objects (in particular explosive, highly flammable, radioactive, malodorous or corrosive substances and objects, weapons, ammunition, fireworks, dangerous chemicals) are completely excluded from transportation.
    • Passengers must store and supervise their hand luggage in the passenger compartment in such a way that the safety and order of the operation is not jeopardized and other passengers are not impaired. It must always be stored on the luggage rack in the passenger compartment or under the front seat.
    • The carrying of assistance animals (e.g. guide dogs) by the passenger concerned is permitted. In addition, animals may only be carried with the driver’s consent.
    • We are not liable for stolen or otherwise lost items of luggage (hand luggage and luggage) if these remain in the vehicle during stopovers or overnight, unless we have culpably contributed to this. We are not obliged to guard the vehicle once all access points (including loading flaps) have been properly locked.
  1. Written form requirement and applicable law
    • Agreements deviating from these GTC must be made in writing to be legally effective. This also applies to any waiver of this formal requirement.
    • The legal relationship between the customer and us shall be governed exclusively by Austrian law to the exclusion of the UN Convention on Contracts for the International Sale of Goods and national and international conflict of laws rules. Despite the choice of law, the customer is at liberty to invoke the mandatory and more favorable provisions of the law of the country in which the customer has his habitual residence.

[1 ] If no such accommodation exists or is available at the destination, the next higher category may be selected.

General Terms and Conditions for Bus Companies – for corporate customers

  1. Validity of the GTC
    • These General Terms and Conditions (GTC) apply to legal transactions between Plössnig Reisen GmbH & Co KG and customers who are entrepreneurs.
    • The customer agrees that in the event of the use of GTC by him, our GTC shall also apply exclusively; this shall also apply if his GTC remain unchallenged by us. Acts of contract fulfillment on our part shall not be deemed as consent to the customer’s GTC.
  1. Offers and conclusion of the contract
    • Our offers are non-binding and subject to change.
    • If the customer receives a confirmation of receipt for his order, this does not constitute acceptance of his order by us. The contract shall only be deemed to have been concluded upon receipt of an order confirmation from us.
    • The customer is obliged to inform us when placing the order if there is a safety risk to property and persons on the route to be traveled or at the place of arrival (so-called risk trips) and he knows or should know this. Such high-risk journeys include, for example, journeys to high-risk or high-security matches at sporting events (e.g. soccer derbies) or journeys to demonstrations. If, contrary to his obligation, the customer does not inform us of the existence of a risk journey before the contract is concluded and we only become aware of this after the contract has been concluded, we are entitled to withdraw from the contract. In this case, we are entitled to charge the costs specified in point 5.2. The customer shall be entitled to cancel the trip at the cancellation fee stated above and a processing fee of € 100.00, whereby the decisive time for the calculation of the cancellation fee is the time at which we become aware of the risk trip.
    • If the customer has fulfilled his obligation to provide information in accordance with point 2.3. (sentence 1) and if we only become aware of the fact that it is a risk trip after the contract has been concluded, we are entitled to withdraw from the contract without any claim to remuneration.
  1. Contract content and service provision
    • The content of the contract is the transportation service as agreed with the customer.
    • Insofar as the contract contains departure and arrival times, these are only to be understood as approximate information based on time estimates. The actual travel time always depends on the specific circumstances (traffic volume, accidents, traffic jams, etc.).
    • We reserve the right to select the vehicle within the ordered vehicle category and size. The use of a larger vehicle than ordered is always permitted. In this case, the fee is calculated according to the vehicle category and size ordered.
    • The customer is advised that the availability of a vehicle’s equipment may be limited due to certain weather conditions (e.g. the toilet facilities cannot be used at low temperatures).
    • Unless otherwise agreed, the driver is responsible for selecting the route. The driver is entitled to deviate from any specified route if this is necessary or possibly sensible for safety reasons or for traffic-related reasons such as traffic jams, roadworks and the like.
    • The customer undertakes to demand transportation services from the driver only to the extent that this is compatible with the relevant statutory provisions (e.g. legally mandatory driving breaks, rest periods, etc.). The driver is entitled and obliged to refuse certain transportation services for precisely these reasons.
    • The vehicle may only be occupied by the number of passengers for which it is authorized. The driver is entitled and obliged to refuse transportation services if the maximum number of passengers is exceeded.
  1. Remuneration
    • The agreed fee covers the transportation service agreed with the customer. Unless otherwise agreed, this fee only includes the expenses and cash outlays associated with the operation of the vehicle. All expenses and cash outlays not related to the operation of the vehicle (e.g. road tolls, ferry fees, parking fees, road and other taxes) are not included in this fee and must be reimbursed to us by the customer in addition.
    • If there are at least 12 months between the conclusion of the contract and the transportation service, we are entitled to unilaterally increase the agreed fee by a maximum of 20% if an increase in transportation costs (in particular fuel costs and personnel costs) only occurs after the conclusion of the contract and it was not possible to take these into account when the contract was concluded. The fee increases as a percentage to the extent that the transportation costs have increased as a percentage (example: if the transportation costs increase by 10%, the agreed fee also increases by 10%). The agreed fee shall not be reduced in the event of a reduction in transportation costs.
    • Additional services not included in the agreed transportation service, which the customer orders additionally during the provision of the transportation service (e.g. the use of certain longer routes, additional stops) or which become necessary for reasons for which the customer or passengers are responsible or for reasons of safety or traffic-related requirements, shall be invoiced separately. Insofar as the agreed transport service is based on a specific agreed price calculation basis (e.g. price per kilometer driven or price per hour), the additional services shall be charged on the basis of this price calculation basis, otherwise we shall be entitled to a fee of € 90.00 plus VAT for additional services per hour commenced. Value added tax.
    • Unless otherwise agreed, the driver’s accommodation shall be organized and provided by the customer at his own expense. If this is not done, we shall be entitled to charge the customer for the expenses incurred in this respect in the amount of a reasonable (3-star accommodation[1]/breakfast) at the destination or place of stopover.
    • All fees as well as expenses and cash outlays are due without deduction within 10 days of invoicing.
    • In the event of late payment, we shall charge interest on arrears at the statutory rate. In addition, the customer is obliged, irrespective of fault, to pay a lump sum of € 40 as compensation for the collection costs incurred by us. In the event that a debt collection agency is called in, the customer also undertakes to reimburse us for the costs incurred.
    • Offsetting against our claims with counterclaims of the customer is excluded.
    • In the event that the customer has not booked the entire vehicle (and driver) for himself, but only one or more seats in a vehicle (which is also used by other customers), the above provisions on the fee, which relate to the entire vehicle (such as road tolls), shall apply pro rata according to the number of seats booked.
  1. Cancellation of the transportation service
    • The customer is entitled to cancel the transportation service.
    • If the customer cancels the transportation service, he must reimburse the costs actually incurred by us, but in any case at least a processing fee of € 100.00. In addition, a cancellation fee in the following amount (percentage of the agreed fee) must be paid:

before the 30th working day before the start of the transportation service

storno-free

up to 30 working days before the start of the transportation service

10%

from 29 to 20 working days before the start of the transportation service

25%

from the 19th to the 10th working day before the start of the transportation service

50%

from the 9th to the 4th working day before the start of the transportation service

65%

from the 3rd to the last working day before the start of the transportation service

80%

on the day of commencement of the transportation service or a Sunday or public holiday immediately preceding it

100%

Passenger behavior

  • The customer is responsible for his/her conduct and the conduct of his/her passengers during transportation.
  • The customer and his passengers are advised that the provisions and rules contained in §§ 21 and 22 of the Operating Regulations for Non-Scheduled Passenger Transport – BO 1994 (available at: https://www.ris.bka.gv.at) apply to transportation. The driver is entitled to exclude passengers from transportation if this is provided for in §§ 21 and 22 of the operating regulations for non-scheduled passenger transport – BO 1994.
  • In the event of such exclusion from transportation, there is no entitlement to (partial) reimbursement of the fare or to return transportation of the passenger concerned.
  • We are not liable for claims from passengers who do not arrive on time at the departure time announced by the driver or tour guide during stopovers, or for claims from passengers who cannot be transported because they do not have the required personal documents (passport, visa, etc.) with them.
  • The seat belts fitted in the vehicle must be used in accordance with the regulations while driving. Seats in the vehicle may only be left for short periods. In this case, the passenger is obliged to ensure that he or she has a firm footing in order to be prepared for any abrupt steering and braking maneuvers that may be necessary.
  • In vehicles equipped with media playback systems, any playback of media content protected by copyright (films, music, etc.) (not exclusively arranged by us) is the sole responsibility of the customer (concerned). The customer shall indemnify and hold us harmless against all claims asserted by third parties in this regard.
  • The customer is also liable for damage and soiling to the vehicle culpably caused by him and his passengers, including any loss of earnings due to downtime caused by cleaning or repairing the vehicle.
  1. Luggage
    • Hand luggage and baggage must be packed in such a way that its contents are protected against loss, deterioration or damage. The owner’s name and address must be permanently affixed to the luggage.
    • Passengers are responsible for loading and unloading their own luggage. There is no entitlement to luggage being loaded by the driver or other bus personnel.
    • Luggage can only be carried within the available cargo space. Bulky or other unusual items of baggage may be excluded from carriage. Dangerous substances and objects (in particular explosive, highly flammable, radioactive, malodorous or corrosive substances and objects, weapons, ammunition, fireworks, dangerous chemicals) are completely excluded from transportation.
    • Passengers must store and supervise their hand luggage in the passenger compartment in such a way that the safety and order of the operation is not jeopardized and other passengers are not impaired. It must always be stored on the luggage rack in the passenger compartment or under the front seat.
    • The carrying of assistance animals (e.g. guide dogs) by the passenger concerned is permitted. In addition, animals may only be carried with the driver’s consent.
    • We accept no liability for stolen or otherwise lost luggage (hand luggage and luggage) if it remains in the vehicle during stopovers or overnight. We are not obliged to guard the vehicle once all access points (including loading flaps) have been properly locked.
  1. Liability, statute of limitations, written form requirement, severability clause, applicable law and place of jurisdiction
    • Unless otherwise stipulated in these GTC, we are not liable for property damage or financial loss caused by slight or gross negligence.
    • Claims for damages against us shall lapse within 1 month of knowledge of the damage and the damaging party.
    • Agreements deviating from these GTC must be made in writing to be legally effective. This also applies to any waiver of this formal requirement.
    • Should provisions of these GTC be or become void or ineffective in whole or in part, this shall not affect the remaining provisions. Ineffective or unenforceable provisions shall be replaced by legally effective and enforceable provisions that come as close as legally possible to the economic effect of the ineffective or unenforceable provisions in accordance with the meaning and purpose of these Terms and Conditions. This also applies in the event of any contractual loopholes.
    • The legal relationship between the customer and us shall be governed exclusively by Austrian law to the exclusion of the UN Convention on Contracts for the International Sale of Goods and national and international conflict of laws rules.

All legal disputes arising from and in connection with this contract shall be decided exclusively by the competent court at the registered office of our company or, at our discretion, by the competent court in whose district the customer has its registered office, a branch or assets.

[1 ] If no such accommodation exists or is available at the destination or place of stopover, the next higher category may be selected.

Longing?

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Enchanting Portofino and Cinque Terre
Longing?

Experience a natural paradise far from everyday life.

Island dreams on the North Sea
Longing?

Let Switzerland enchant you!

Fall trip to Switzerland
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